Cabin Rental Agreement

Thank you for booking with Cedar Creek, we take pride in providing guests with a stay that exceeds their expectations. Please read and sign that you understand the information in this agreement. Should you have any questions, contact us at (770) 952-4130.

Please be careful not to unsubscribe from Cedar Creek Cabin emails as it will prevent you from receiving important information about your stay. If you unsubscribe from the emails, we cannot resubscribe you; you will need to go back to a previous email and update your email preferences.

Minimum Age to Rent

• If renting a larger than one bedroom cabin, the renter must be 25 years of age minimum.
• For a one bedroom cabin, renter must be 21 years of age minimum.

Guest Verification

• All renters must accept the rental agreement and upload a driver’s license in order to be confirmed.
• Anyone booking a reservation only a few days prior to their stay will be asked to provide an additional security deposit and may be asked to verify their identity and information using other methods.

Deposits and Payments

• When you reserve a cabin, we will charge 30% of the total for the stay on your credit card.
• The remaining 70% balance will be charged to the card on file 28 days before arrival.
• For reservations made less than 28 days prior to check in, the full amount will be charged at time of booking.

Our Reservation Change, Cancellation, & Refund Policy

To change a reservation, call to explore available options or send an email to info@cccabins.com requesting reservation change confirmation.

Canceling your reservation more than 14 business days before your visit will result in a 100% refund less the cost of the travel insurance. If you cancel inside of 14 days from check-in date, you will not receive a refund. The exception to this policy is for Booking.com, where cancellation within 21 days of check-in will result in no refund.

NOTE for reservations made through AirBnB, Booking.com, and Tripadvisor: These vendors handle your payments, therefore any refund will be provided to you by the company you reserved through.

Trip Cancellation & Travel Insurance

Trip Cancellation Insurance is intended to provide protection to you against loss of your paid reservation money due to certain unforeseeable circumstances that may jeopardize your travel investment and force you to cancel your trip. To protect you from unexpected circumstances, we recommend purchasing trip cancellation insurance.

We cannot refund rental deposit payments due to circumstances beyond our control, including but not limited to, hurricane or storm-caused evacuations, road closures, inclement weather, power outages, or any illness or injury to someone within your traveling party that may cause you to cancel your trip.

Early Check-In

Please request early check-in via email at info@cccabins.com at least 24 hours prior to your arrival. If we are able to accommodate your request, there will be a $50 early check-in fee.

Check-In/Out, Directions & Key Codes

• You will receive directions to your cabin along with your entry code no later than 7 days prior to your arrival date after verifying your rental agreement and a valid ID.
• We use a contactless check-in process. Please go directly to your cabin using the directions and use the code that will be provided to you to access your cabin.
• Check-in time is 4pm.
• Check-out time is 11am. In order to ensure that we are able to have the cabin ready for our next guest, we will bill you at a rate of $200/hr. after 11:00am.

Pet (Dog) Policy

Some of our cabins are pet(dog) friendly, and you can bring your dog for a fee. Please check if the cabin you have reserved is dog friendly. If you have severe allergies to dogs, we suggest staying in a cabin that is not dog friendly. Although we thoroughly clean and sanitize our cabins after each guest, pet-friendly cabins may not be the best alternative for those with severe allergies to dogs.

• A guest staying in a pet friendly cabin may bring up to two (2) dogs, each no more than 20 pounds. The pet fee is $25 per pet, per night, and is non-refundable.
• Pet owners must pick up any pet waste near the cabin.

Being Close to Nature Means Bugs

Both seen and unseen biting bugs can be one of the most frustrating insect pests to come into contact with. The naturally wooded environment of North Georgia provides an optimal habitat for many such bugs to live and thrive.

Cedar Creek Cabin Rentals, LLC. will not be held liable for injury or irritation arising from bug bites of any kind during your stay.